Privacy Policy

Introduction

qaltrivoxa.top Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website qaltrivoxa.top and use our building material procurement services.

This policy applies to all users of our platform and services. By using qaltrivoxa.top, you consent to the data collection and use of your personal data as described in this Privacy Policy.

Data Controller Information

The data controller responsible for your personal data is:

Data We Collect

Our data collection practices are designed to provide you with the best possible service whilst maintaining your privacy. We collect several types of information from and about users of our service, including:

Personal Information

• Name and contact information (email address, phone number, postal address)
• Company or organisation details
• Job title and professional information
• Account credentials and authentication information
• Communication preferences and history

Business Information

• Project details and specifications
• Procurement requirements and preferences
• Transaction history and payment information
• Supplier and vendor relationships

Technical Information

• IP address and device identifiers
• Browser type and version
• Operating system and device information
• Website usage data and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We process your personal data for various purposes based on legitimate business interests, your consent, or to fulfil our contractual obligations. Here's how we use your information to enhance your experience and provide our services:

Service Provision

• Processing procurement requests and managing supplier relationships
• Providing customer support and technical assistance
• Managing user accounts and authentication
• Facilitating transactions and payment processing

Communication and Marketing

• Sending service updates and important notifications
• Providing marketing communications about relevant services (with consent)
• Responding to enquiries and support requests
• Conducting customer satisfaction surveys

Business Operations

• Improving our services and platform functionality
• Conducting market research and analysis
• Ensuring compliance with legal and regulatory requirements
• Protecting against fraud and security threats

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users, provided they agree to maintain confidentiality.

Legal Requirements

We may disclose your information when required by law, regulation, or legal process, or to protect the rights, property, or safety of qaltrivoxa.top, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to appropriate confidentiality protections.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices
• Incident response and breach notification procedures

Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have specific rights regarding your personal data:

• Right of Access: You can request information about the personal data we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data under certain circumstances
• Right to Restrict Processing: You can request limitation of data processing in specific situations
• Right to Data Portability: You can request transfer of your data to another service provider
• Right to Object: You can object to certain types of data processing, including direct marketing
• Right to Withdraw Consent: You can withdraw consent for data processing based on consent

To exercise any of these rights, please contact us at [email protected] or +356 22765263.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our data retention periods are based on:

• The length of time we have an ongoing relationship with you
• Legal obligations that require us to retain data for specific periods
• Statute of limitations that may affect legal claims
• Guidelines issued by relevant data protection authorities

When data is no longer required, we securely delete or anonymise it in accordance with our data retention and disposal procedures.

International Data Transfers

As we operate within the European Union, your personal data is primarily processed within the EU. If we need to transfer your data outside the EU, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules for multinational companies
• Certification schemes and codes of conduct

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected] so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you of significant changes via email or website notice
• Provide clear information about what has changed
• Obtain your consent for material changes where required by law

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us using the information below: